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Hi. 1. Does the machine come with a detailed user manual? 2. What settings need to be used for the face? 3. How many passes are recommended per area? 4. Is it safe for home-use? 5. Will this machine melt fat in the face? 6. How many times per week or month? Thank you!

Thanks for your questions. We provide user manual and video for machine training. The software is simple and user-friendly. Our customer has no problem manipulating the machine by studying the manuals. We also supply parameter settings for different applications. It's totally safe for home use. This machine only designed for skin tightening, so it can not melt fat. 2 or 3 times a week is recommended.

I have just received this set of ampoules but one of them was received as MOISTURE COMPLEX instead of HYALURON COMPLEX as per shown in your displayed picture here. Please clarify.

Hi, it's the same product. We have updated the package, so it may looks difference as the one show in website. The one show in website is a old package design.

How often a week do you recommend using this device? Just once a week, it is it ok to use it more often? Thanks!

For the first month, three times a week, and after that, normally twice a week.

How deep does energy penetrate into the skin? If it depends on the energy range, then what is the range that it penetrates? What is the difference between between a RF of 1 MHz and 3MHz. I swear I read somewhere that 1MHz is actually better for the skin than 3MHz but I can't remember why.

Dear Kristina, The penetration depth depends on the frequency, not the energy level. The higher RF frequency, the shorter the penetration depth. So 1MHz will go deeper than 3MHz. It's hard to say which one is better if not mention the skin situation and which treatment you want. To be honest, there is no huge difference between 1MHz and 3MHz RF as the frequency is very close. I hope this may help you.

Hi What is the better quality I beauty pen? I see you have two different ones. Also looking for an LED lamp for a professional salon. Which can you recommend?

Both the iBeautyPen 2S and iBeautyPen 3 are high-quality devices. The iBeautyPen 3 comes in two color options and features a more powerful motor. However, it is slightly louder than the iBeautyPen 2S and tends to generate more heat during use. So, the choice depends on your specific needs: If you're looking for a device with a stronger motor, the iBeautyPen 3 is the better choice. But if you're sensitive to noise, the iBeautyPen 2S might be more suitable for you.

I’m in the US what Boltage should I pick for the PD 400 Preddotherapy?

110V is the correct one

Hi I am interested in buying Smart PRP low centrifuge price $355.00 does this machine takes tubes 15ml or 8ml and if possible could you send me the sku "here in your wed page" of tube I have to buy thank you.

It works on both 15ml and 8ml tubes, you can try to search PRP tubes on the website directly to find the tubes we have

Hola como debo usar las funciones? Una por vez? Un rato cada una? Gracias

Thanks for the questions. You can use it daily, and yes, you can use all the functions each time if you have enough time.

What’s the difference between the MD and the regular derma pen? Can the regular derma pen also do bro tattooing? Thanks for your response, Judy

The main difference between iBeautyPen 2 and iBeautyPen MD is: 1, iBeautyPen 2 focus on microneedling offering 4 different kind of microneedle tips. iBeautyPen MD focus on permanent make up offering 17 different tips for micropigmentation. So if you do lots of microneedling service, please choose iBeautyPen 2. If you do more micropigmentation, please choose iBeautyPen MD. 2, iBeautyPen 2 provide battery operation. iBeautyPen MD doesn't support battery. Hope this clarify this. The product page includes very detailed product information.

can the q 10 cream be used for the radiofrequency treatment as conductive gel?

yes, for Q10 cream, it can be used for rf treatment. For the cream, it is out of stock, you can consider our another rf cream, http://www.ibeautymachine.com/rf-cream-for-soothing-and-nourishing.html

Is there a manual in english i can follow?? I dont know how to use it ....thank you!!

Hi Angela, We provide user manual and video for machine training. The software is simple and user-friendly. Our customer has no problem manipulating the machine by studying the manuals.

I am intending to use Kabelline to treat subcutaneous fat on chin, thigh, love handle and stomach. I am a bit confused of the maximum use of Kabelline in one treatment is 16ml. Does one treatment mean one area? Is it possible for me to treat all areas as mentioned above in one session? My plan is that I will inject once a week with 2ml on chin, 3ml on each love handle, 4ml on each thigh, 8ml on stomach. Please let me know if it is ok.

Hi Chris. Please check the usage below. 1. 4~8mL of the solution can be applied to a localized obesity area. 2. A single treatment consists of up to a maximum of 50 applications of 0.2mL with 1cm intervals. 3. Up to 6 single treatments can be treated at an interval of about 1 week Based on what you have told us, it's totally OK because it's 6 treatment areas, and each treatment area usage less than 8ml, so good plan

Can the 36 pin cartridge be used with the beauty pen 2?

Yes, it can be used with the iBeautyPen 2. Actually, all the needle tips at below link can be used with iBeautyPen 2. https://www.ibeautymachine.com/product/derma-roller/derma-pen-needle-cartridge.html

I’m comparing the ibeauty Pen II and Ibeauty Pen M.D. My main use will be for microneedling however I like the MD pen because of the power of the motor and the design and also it’s on sale right now my question is for the needle tips. Does it come with any micro needling tips? I was looking at the tips that come with the MD pen it says maximum depth of 1.5 can the microneedling go any deeper?

Thanks for your question. It comes with 5pcs micropigmentation tips, you can buy it together with the pen if you need micro needling tips. The pen can reach up to 3mm, but the needle length of micro needling tips is only 1.5mm.

Can I use the rf everyday on thighs and butt? What settings do you recommend?

Hi Kristi, Thanks for your question. For RF treatment, three time a week or twice a week for the first month is recommended. We don't suggest you use it everyday for the same area. As for the setting, you will find it from the user manual which comes with machine.

I am looking at buying the Haifeel Touch from your site and would like to know if I can use Dermal Fillers with it? For example : Rejeunesse Shape 1*1.1ml |Injectable Cross-Linked Hyaluronic Acid Dermal Filler | Innovated for Facial Contouring Look forward to your reply.

The HaiFeel Touch is a professional skin booster injection device. It is designed for precise and controlled delivery of mesotherapy solutions and low-viscosity injectables. While you are considering using Rejeunesse Shape (1.1ml cross-linked HA filler) with it, this filler is highly cross-linked and has a thick viscosity, making it unsuitable for use with the HaiFeel Touch. Rejeunesse Shape is typically injected with a 27G or 25G needle/cannula into the subcutaneous or supraperiosteal layers for facial contouring. The HaiFeel Touch is more suited for: ✔ Skin boosters such as Profhilo, NCTF 135HA, and Viscoderm✔ Poly-nucleotide (PN) and Polydeoxyribonucleotide (PDRN) treatments such as Rejuran Healer✔ Non-crosslinked hyaluronic acid solutions like Jalupro or Hyaron If you are looking to inject dermal fillers like Rejeunesse Shape, manual syringe injection with a suitable needle or cannula would be the preferred method.

How many vials recommended for buttocks

Thanks for your question. To be honest, it depends on your expectation. You can always try one vial first as a start.

Think I want to purchase this machine. I'll be using it on other people as well. Do you sell different tips? I can't seem to find them on the website.

Could you tell us which type tips do you want? Please email to support@ibeautymachine.com

Are there any side effects if you don't use the machine properly? I'm worried I may not understand the instructions and may make a mistake. Do you have to use a gel or can you substitute other creams, lotions or oils? What is the life expectancy of the machine? Is there maintenance or other services that must be performed to the machine periodically?

1. we provide user manual and video for machine training. The software is simple and user-friendly. Our customer has no problem manipulating the machine by studying the manuals. If you have any problems about the usage, feel free to contact us. 2. For cavitation treatment, we suggest apply slimming gel or ultrasound gel before the treatment, it is to help smooth operation and better energy conduction. For Ultrasound , you can use your daily skin care product. 3. After every usage, clean the probes with wet cloth and then dry it. Put all the parts back to the package and keep the package in the shady and ventilated place. With proper maintenance, you can use the device as long as you can.

Do you have any instruction how to use this machine? Is there anything need to have to use this machine? If yes, do you sell it on your website?

Hello, we provide user manual and video for machine training. The software is simple and user-friendly. Our customer has no problem manipulating the machine by studying the manuals. You can consider our RF cream: http://www.ibeautymachine.com/rf-cream-q10-for-anti-aging-and-skin-care-slimming-massage-cream-800ml.html Any other questions, feel free to let us know. Best regards,