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FAQ - iBeautymachine.com

What is My Account?
My Account is a user center where you can check your ID level, order history, RMA, Points, messages, wish list, product reviews, etc.
What is the main difference between a IBeautyMachine customer and wholesale customer?
There are two types of clients at IBeautyMachineprice.com, a IBeautyMachine client and wholesale client. IBeautyMachine clients are those who check out their orders through the shopping cart. Wholesale customers are those who are our business partners and resell products in particular ways. These two types of clients have different policies pertaining to each.
What are the guidelines for writing reviews?
Customer Product Review Guidelines
IBeautyMachineprice.com reserves the right not to post a product review if it contains any of the following:
1. Obscene, nude or offensive language
2. Advertisements, "spam" content, or references to other products, offers, websites
3. Email addresses, phone numbers, URLs or other forms of contact information
4. Critical or spiteful comments about other product reviews posted on the page or their authors
5. Replies to existing customer reviews (Discussions can be held in the online forum.)
6. Information that is variable, such as price or promotional details
7. Questions about product selection, pricing, ordering, delivery or other customer service issues (Please contact us or click "live chat" at the top of the page)
8. Any information not related to the product
IBeautyMachineprice.com may change these policies at any time without notice.
We try to check and post product reviews within 24 hours of their submission. If a review is not posted after that time, it may have violated one of the guidelines above and therefore did not get approved. Following the guidelines on this page will ensure your product review is posted.
Registration Benefits
To create a IBeautyMachine.com account, you must first register.
Just click on Your Account at the top of any page, provide your e-mail address and password, and you're ready to go. Once you're registered, take advantage of these benefits:
-Free points rewarded for each purchase:
-Write customer Reviews and win free points
Share your thoughts about your IBeautyMachine purchases. Assign a one- to five-star rating and write a review. If your review is considered valuable, a certain points will be rewarded to your account. You can use those points to trade products.
-Post treatment images to win free points.
-Refer a friend to win commission.  
-Express Checkout
Each time you make the purchase, enter your account. You can quickly check out without refilling your billing and shipping information.
-Newsletter Updates
Get the scoop by signing up for specialized e-mail updates. Once we have some promotions, free gifts, new arrivals and special offers, we got the email update for you. You can unsubscribe from our newsletters at any time by clicking Unsubscribe at the bottom of any e-mail we've sent you.
-Order History
If you've placed an order, you can determine its status, plus check on the order dates and order numbers for items you've purchased in the past.

Forgotten Password
Forgot your password? Make sure that you are entering your e-mail address and password exactly as when you registered. Please note that your e-mail name and password are case sensitive.

 

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