Fillmed M-HA 10 3pcs*3ml | New Package of Filorga M-HA 10 | Pure Hyaluronic Acid | 10mg/ml HA Concentration | 100% Genuine

Hi I bought your micro needle pen two years ago. It looks different than the one on your website you currently have. Will your needles still fit ok my microneedle pen? Thank you Sabrina

Hello Sabrina, For the new needle, it can be used with our old pen, please rest assured about that. Best regards,

I see there is an update to Aug 31 for shipping. Since this is a pre-order does the card get billed at time of transaction or time of shipping. What is the general shipping times from GB to LasVegas- LA area.

Hello, Your card will get billed at the time of transaction. Once the product is shipped by DHL, you will receive it in 5 days.

Hello there, What's the best conductive gel to use with this machine?

For the device, it can be used for skin cleansing, beauty product conduction, acne removal, skin tightening and so on, when you use skin cleansing function, just apply your daily skin cleansing foam before do the treatment. for beauty product conduction, you can use your daily skin care serum or cream. For photon care, you can use the functional mask or cream before the treatment, for example, if you want to remove acne with blue light, you can use the cream that can help remove the acne, then you can get a better result.

Hi, I was just wondering how many times a week is the recommended use for the ultrasonic cavation slimming machine or can it be used everyday . Thank You ...

Dear Darle, Thanks for your inquiry. Yes, you can use it everyday if you have enough time. But basically, we suggest three times a week.

What thickness is the needle?

It's 33 gauge which close to 0.22mm thickness

This comes with diamond tips for dermabrasion right? Also, can we use serums in the machine as well?

Thanks for your question. Yes, it comes with 2 diamond tips. Regarding the serum, yes you can, but do not use a too-thick serum

Can this be use for microneedling as glider ? Is it sterile? Thanks

Yes, it can be used for micro needling treatment. Each ampoule contains 2 ml solution, and yes, all of them are packed in sterile environment.

Can this be used as a serum while doing the micro treatment? What is the best for that and for post?

Hi Reina, Thanks for your question. Yes, it's perfect for micro needling treatment. Most of our customers purchased this for micro needling treatment. It's very effective for anti-ageing. You can use it during the micro needling treatment.

have certificates for romania coustom??

For CE Certificate, it is for electronic machine, power repair cream is paste staff, so there is no CE certificate for the cream, but please rest assured, we can ship it to your place.

Can the 36 pin cartridge be used with the beauty pen 2?

Yes, it can be used with the iBeautyPen 2. Actually, all the needle tips at below link can be used with iBeautyPen 2. https://www.ibeautymachine.com/product/derma-roller/derma-pen-needle-cartridge.html

ich habe dieses Gerät ganz neu und komme leider schon bei der Aufladung bzw. Anwendungsmöglichkeiten nicht ganz zurecht. Gibt es eine Gebrauchsanweisung auch in Deutsch? Leider lag in der Verpackung nur eine in Englisch.

Could you provide your order number? Email to : support@ibeautymachine.com

I got this. think its would have instructions on how to use this product correctly. It came with no instructions whatsoever. Please advise.

Hi Suzette, Thanks for your inquiry. You just need to pour the AHA, BHA and PHA to your Hydrafacial machine and use it. By the way, have you already purchased the aquafaical machine?

How do I use this properly

Here's how to use it properly: Preparation & Reconstitution Ensure the area is clean and disinfected before injection. Use a proper sterile technique to prevent contamination. The product comes pre-filled, so no need for reconstitution. Recommended Injection Areas Superficial to mid-dermis for fine lines and wrinkles (e.g., crow’s feet, perioral lines, forehead lines). Can also be used for mild volume restoration in delicate areas. Needle Size & Injection Depth Typically, a 30G or 31G needle is used for precision. Inject superficially (0.5-1.5mm depth) to avoid overcorrection or lumping. Injection Technique Linear threading: Inject along the wrinkle while slowly withdrawing the needle. Serial puncture: Small deposits placed along the line. Fanning or cross-hatching: For more even distribution in larger areas. Post-Treatment Care Avoid excessive facial movements for the first 24 hours. No strenuous exercise, alcohol, or heat exposure (saunas, hot showers) for 24-48 hours. Minor swelling, redness, or bruising is normal and should subside within a few days. NOTE: This is a common guidance for your reference.

I just received my package and I did not receive a manual. Is there a copy available online or can one be provided via email?

Hi, we have sent the user manual to you via email, please check it

Hi how many mode are there on this system and what frequency in each mode and power in each mode . i was looking at the same product on a diff web site, is this the same unit? thats where it talks about mode 1,2,3 when does your sale end? link https://www.topbeautybuy.com/collections/rf-radio-frequency/products/mini-thermage-fractional-rf-skin-tightening-anti-aging-skin-rejuvenation-machine thanks

There is 4 modes on the system, the rf frequency is 1MHz. You can order from us via the following link http://www.ibeautymachine.com/rf-cella-portable-fractional-rf-with-3-different-heads-mini-thermage-rf.html

I bought the ibeauty pen Can I use this during microneedling ? Are they sterile? Thanks

Dear Ld, Thanks for your question. yes, you can use this serum for micro needling treatment. But this serum set is not for sale now, you can buy the single serum instead. It has 6 different single serums, each contains 10 ampoules.

So, the unopened vails can be stored at the normal room temperature?

Unopened vials can be stored at normal room temperature if the environment is cool and dry, away from direct sunlight and heat sources. However, for optimal stability and longevity, it is highly recommended to store them in the refrigerator (2-8°C), especially the exosome freeze-dried powder and PDRN solvent to preserve their bioactivity.

Can you use this on your eyelids for hooded/saggy skin on upper eyelids?

It can be used around the eye, but we don't suggest you use it on the eyelids

Could I use this serum every day or only when I microneddle?

This serum is used for microneedling treatment only.

What is the treatment protocol?

Selastin Exo Plus is a skin rejuvenation product used in aesthetic treatments to improve skin texture, elasticity, and overall appearance. It usually contains a mix of growth factors, peptides, and exosomes, which help promote skin regeneration and repair. Here’s a general treatment protocol for Selastin Exo Plus: Treatment Protocol Preparation: Cleanse the treatment area thoroughly to remove makeup, oils, and impurities. Disinfect the skin with an antiseptic solution, such as alcohol or chlorhexidine. Application Method: Microneedling: Apply the Selastin Exo Plus serum during or after microneedling. Use a microneedling device (usually 0.25mm to 1mm depth, depending on the area being treated). This method allows better absorption of the product through micro-channels created in the skin. Meso-Injection: Selastin Exo Plus can also be injected into the dermis using mesotherapy techniques. Microinjections are usually spaced 1–2 cm apart, ensuring even distribution across the treatment area. Topical Application: If used topically, it can be applied after laser treatments or chemical peels, as it helps calm the skin and enhances the healing process. Post-Care: After the treatment, apply a calming mask or post-treatment cream to reduce irritation and redness. Avoid sun exposure for a few days and apply broad-spectrum sunscreen regularly. Advise the patient to avoid using active ingredients like retinol or strong exfoliants for a few days post-treatment. Treatment Frequency: For optimal results, treatments are often performed in a series of 3 to 6 sessions, spaced 2 to 4 weeks apart, depending on the patient’s skin condition and goals. Aftercare: Instruct the patient to follow a simple skincare routine with gentle cleansers and moisturizers for the first 48 hours. Regularly apply SPF to protect the skin from sun damage. The specifics of the protocol may vary depending on the patient’s skin type, concerns, and the practitioner’s preferences.