Contact Us

Our Customer Service is ready to assist you. Our team will respond in 24 hours. 
For questions regarding order status and shipment details, log in to My Account and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by emailing us or chatting with us online. 

Order Support:
If you have any questions regarding purchase, product specification and operation, order status and delivery, our sales team will be very glad to assist you: 
9:00am- 9:00pm(Mon- Fri; GMT+8)
+1 8447961708 US Toll Free & SMS (9:00 to 21:00; Mon~Fri; UCT+8)
Online chat  or Send us an Email

Technical Support
If you have any problems with our product performance or quality issues, please email to our Technical Support department with a very detailed description. Any photos or videos of explaining the problem will be much appreciated. Our technician will be happy to solve your problem. 
9:00am- 6:00pm(Monday- Friday; GMT+8)
Send us an Email

Customer care
Customer satisfaction is our top priority. If you are unhappy with our service or our salesperson, you can make a complaint here. We will make sure it is well taken care of. 
9:00am- 6:00pm(Mon- Fri; GMT+8)
Send us an Email

Online Message
If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. You can leave us an online message here. and our team will respond in 24 hours.