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Hi, I’m very interested in this machine since I have ultra done once a year at a salon but that gets costly. Is the principle of this machine similar to a salon Ultherapy treatment? Is the collagen primarily restored at the deeper dermal layers or epidermis or both? If so, what setting does it perform each function? What is the temperature range which penetrates into the tissues? Thanks !

Thanks for your question. To be honest, this is a totally different machine if compared with the Ultherapy HIFU machine. But the result may be similar, this is also used for skin tightening and wrinkle removal. The temperature is around 45-65℃

Hi, Do you sell any neutralizer for this stempeel? Histolab has this neutralizer after acid peel called Counter Active Bubble Clear. Do you have that? Let me know. thanks, Roderick

Yes, we also have the Counter Active Bubble Clear. The cost is 50USD(150ml/bottle)

How do I use this properly

Here's how to use it properly: Preparation & Reconstitution Ensure the area is clean and disinfected before injection. Use a proper sterile technique to prevent contamination. The product comes pre-filled, so no need for reconstitution. Recommended Injection Areas Superficial to mid-dermis for fine lines and wrinkles (e.g., crow’s feet, perioral lines, forehead lines). Can also be used for mild volume restoration in delicate areas. Needle Size & Injection Depth Typically, a 30G or 31G needle is used for precision. Inject superficially (0.5-1.5mm depth) to avoid overcorrection or lumping. Injection Technique Linear threading: Inject along the wrinkle while slowly withdrawing the needle. Serial puncture: Small deposits placed along the line. Fanning or cross-hatching: For more even distribution in larger areas. Post-Treatment Care Avoid excessive facial movements for the first 24 hours. No strenuous exercise, alcohol, or heat exposure (saunas, hot showers) for 24-48 hours. Minor swelling, redness, or bruising is normal and should subside within a few days. NOTE: This is a common guidance for your reference.

what kind of training is included with this device? Is it recommended to have additional in depth training on body contouring before using this kind of device or is there enough training in the manual?

We provide a detailed user manual and videos for training purposes. The machine uses non-invasive technologies. It's easy to learn the operation.

Im very excited that you are carrying coolipo machines! But I am wondering how they compare to the ultralift machine and ultralipo II machine? I want to invest in the best machine for body contouring. Do the probes need to be replaced after many treatments?

Hello Kamila, Thanks for your inquiry. If you have enough budge, we'd like to suggest you consider coolipo for body contouring. For coolsculpting probe, there is no need to replace it until it stop working.

What's the temperature of the cold probe?

-10 ° C to 50 ° C adjustable

What certificates does this machine have? Does it have TGA approval for Australia? Prices for the disposable cartridges in Australia dollars? Look forward to your reply. Debbie :)

It has CE certificate. We don't have TGA yet. We can only accept US dollars.

can this be microneedled?

Hi Umi, It's strongly suggested to inject via Syringe or mesotherapy injection machine. Micro needling is not suggested for this product.

Can these masks be used with the quantum light clip on electrodes? "And can any hydrating mask be used the the quantum light? Thanks so much! Melissa

Hi Melissa, Thanks for your question Any hydrating mask could be OK.

What liquid products do I need to purchase for this machine!? And is it distilled water and what exactly do I purchase for the lactic or glycolic to be added to the treatments

Hi Alesha, You can find liquid product which can be used at below link: https://www.ibeautymachine.com/professional/product/creams-and-gels/aquafacial-hydrafacial-peeling-serum.html You can also use distilled water, but we are sorry that we don't supply it for the time being. And we would like to recommend serums instead of water for the treatment.

How much water is mixed with this product? Also, what kind of water? The water that I see for reconstituting injection powders have like .05 % alcohol mix with it I believe for preservation. Would this type of water be okay? Thanks, Ted

Hi Ted, For this Gana X set, you don't need any water to mix it because the kit comes with a Hyaluronic gel to mix it. You can mix it directly.

Can this machine be used for microneedling?

Sorry, it does not contain micro needling function. You can buy a iBeautyPen 2 if you want micro needling treatment.

What's the difference between HA Dermal Filler and HA serum, why the price is huge different

Thanks for your good question. Hyaluronic Acid Dermal Filler will give you visible predicatable results that last from 6 months, some of them even last up to 2 years. The duration is detemined by location and product choice. The HA serum you mentioned, also called "pure" HA, that is totally something different. HA's are also in multiple skin care products or serums for example. That form of HA has not been manufactured or stabilized in the way that the fillers have been. So our suggestions is stay away from any other form. It would break down too quickly, and likely is an unapproved product.

what size of tubes this centrifuge takes, I read the holder are 15ml but it doesn't say what size of tubes will it hold I hope someone can help me.

It works on both 15ml and 8ml tubes, you can try to search PRP tubes on the website directly to find the tubes we have

are the two applicator working at the same time?

yes, you can set the two cryo applicator work at the same time

Are you FDA approved

All of our machines have CE certificate, but don't have FDA approved for the time being. Our company are working with it, we will inform to you when we get FDA approved.

Hello, Do you have to purchase the handpiece separately or does the above machine RF cell come with a handpiece. Regards Ruth

Thanks for your question. You don't have to buy the handpiece separately. It comes with one handpiece and 4pcs needle head

Can I use this on the back of my hands? Which attachment?

Hi Lynn, Yes, you can use it for your hands. But you can only use the RF heads for it. Just find the proper size of RF heads if you want to use it for your hands.

That cartridges that comes with it, is it only for the face? Does this comes with a stand too?

It comes with 3pcs cartridges, you can check the specification area to check the default cartridges. And you can change to other types if you want, there are 5pcs types cartridges for your choice, both body and face.

What is the shipping weight and dimensions? Can I arrange for training and pick up of machine in Beijing? Do you have experience with international clients who brought the machine home via airlines?

By DHL: shipping weight: 95KG. Package size: 115*75*55cm. You can pick up the packange from our office in Beijing. We do have rich experience in oversea shipping by airlines.